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Are Your Company Values Laminated or Delivered?
Recently I attended the Health and Wellbeing @Work Expo at the NEC in Birmingham. Among the many good speakers was Dr Gian Power OBE who asked the question: “Are your company values laminated or lived?” This question resonated strongly. Sadly, I can reel off a list of companies who proudly display their values for all […]
Female Leadership: Leading Change Now
On 8th March, as we mark International Women’s Day around the globe, it feels more relevant than ever to recognise the women leading at every level — from Heads of State and CEOs to founders, frontline managers and mothers. Female leadership is quietly leading the way as the world around us appears to go from […]
Thriving Call Centre Culture: Wellbeing & Success
In today’s dynamic customer service landscape, call centres play a pivotal role in shaping customer experience. Yet recent data makes it clear: focusing on employee wellbeing and retention is not a luxury—it’s a necessity for achieving sustainable productivity and a thriving call centre environment and culture. Call centre roles are inherently demanding. A constant stream […]
Building Empathy Centric Leadership
Empathy, one of the characteristics or we might say building blocks of emotional intelligence, is an essential skill of any leader. When lacking empathy employees feel unheard, undervalued and often frustrated about an apparent lack of understanding of the challenges in any job role or for any difficulties they might be experiencing outside of their […]
Employee Engagement Stagnates while Mental Health Escalates
With the advent of the still recent fallout from the pandemic and the impact on society we are seeing an acute escalation in mental ill-health disorders including anxiety, depression, ADHD in children especially, and fatigue. Could there be a link between employee engagement and the need for “social belonging as well as the need for […]
Empathy – A Business Case
Empathy, one of the characteristics or we might say building blocks of emotional intelligence, is an essential aspect of effective leadership. Amid the hurried lives we live today and the demands from employers, family members, government and ourselves for many and varied reasons, often means we are rushing here and there and consequently might say […]
Lessons from Janus the Two-Faced God
Janus, the Roman god, to whom we owe the naming of the first month of the year, January, looked forward into the future while also having the wisdom for reflection and resolution of the past. Starting a new year is a perfect time for closure on things as well as to reflect while making plans […]
Leaders are Like Gardeners
We think about and refer to leaders in many ways – good, bad, poor indifferent, charismatic, dynamic, legendary, but have you ever thought that leaders are like gardeners? Let me explain. What or who is a gardener – someone who prepares the earth, plants seeds, nurtures those seeds as they grow to become young tender […]
Have our Governments Forgotten How to Collaborate?
With all the chaos in the world and the never ending devastating and horrifying news, I believe it is time to re-visit the importance of authentic leadership. Most of our world leaders, whether prime ministers, presidents or M.P’s seem hell bent on dividing nations globally as well as locally. It doesn’t take much to find […]
Mrs M – A very capable lady
This case study encompasses both my professional roles as an alternative healthcare practitioner and corporate wellbeing training provider. The aim of the case study is to encourage you to assess the impact of executing a decision on the health of those who are involved, perhaps through no fault of their own and therefore what could […]