Great customer service and a great customer experience is the foundation to any business. It does not matter whether you are in the frontline serving customers or not. Any member of a team is always either serving the customer directly or serving someone who is serving the customer. The Ritz-Carlton company motto perfectly sums this up “We are ladies and gentlemen, serving ladies and gentlemen.” In other words
Unlocking Your Inner Potential
Grow-Develop-Inspire are the key words that drive Green Key and what we do. Our mission is to “unlock” potential through inspiring individuals and teams to exceed expectations whilst achieving personal and company goals.
Our approach is built on a strong foundation of wellbeing through effective leadership, empowerment and trust which we believe are essential to achieving sustainable growth, productivity and long-term profitability. Solutions result in nurturing people, to nurture your business and unlock potential of both individuals and teams.
Learning and development is executed through in-room training, blended solutions including virtual classroom, webinars and e-learning. Our courses are custom built to meet your organisational needs and goals. E-learning solutions are both custom built and off the shelf.
Areas of specialisation include Corporate Health and Wellbeing, Leadership, Management skills, Communication and Customer Excellence.