5 Ways to Create a Wow Customer Experience

 

Kristin Marquet: Based on your experience and success, what are the five most important things a founder or CEO should know in order to create a Wow! Customer Experience?

Rachel:

  1. Be genuine with all your customers.
  2. Work with and through your staff.
  3. Live and share the company values.
  4. Find your team members doing a good job.

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