Training and Development
Green Key builds business advantage through unlocking inner potential in individuals, groups and teams. We tailor make and align our solutions to your unique business objectives and focus on achieving measurable results through innovative and proven learning and training practices whether eLearning, virtual or in the classroom. Our main areas of specialisation include Corporate Wellbeing, Leadership Development and Management Skills, Communication, and Customer Excellence.
Content is custom built and learning can be in classroom, through virtual and blended learning solutions, as well as off-the-shelf and custom built eLearning courses.
Wellbeing in the Workplace - Healthy, happy employees achieve greater productivity, experience less sickness days and are more loyal to your organisation. These factors combined result in greater profitability. Our eLearning modules of approximately 20 minutes each include, "Maximising Energy, Stress in My Stride, Me and My Values and The Art of Self Empowerment". They provide your employees with the opportunity to learn at a time and place that is convenient to them. Access a 3 minute video here
Leadership - An art that is specific and unique to each individual. Awareness of the impact you have and the impact you want to have on others means having the ability to self-reflect and know your own strengths and weaknesses. Effective leadership is authentic and inspiring. It creates engagement with team members through shared trust, vision, values and purpose.
Management Skills - Management is about getting the job done through others by effective planning, organising, direction and control of all the essential activities to achieve goals. Effective management includes skills such as listening and communication, delegation, coaching, problem solving and decision-making as well as performance feedback.
Customer Excellence - Loyal customers are essential to your business and . Customer excellence is dependent on empowered team members who are confident and enthusiastic, taking full responsibility for every individual service interaction. They “love what they do and do what they love”. Excellent customer service is an investment that no business will leave out when serious about sustaining longevity and profitability.
Communication Skills - Effective leadership, management and customer excellence are all based on how we communicate with each other. The ability to listen, to respond with emotional intelligence as well as speak with confidence and assertion when writing, on the phone and in person are critical to building relations, to the foundation of teamwork, a positive reputation and a fun place in which to work.