This morning, I travelled 25 miles to and from Reading specifically to meet with a Business manager from firstly the bank that I currently bank with, and secondly another bank that I am looking at in comparison. Why you might ask did I travel that far to have this meeting? The simple answer is that the branch where I bank, which is 12 miles away does not have a business manager. Having tried to discuss the points by phone, it was agreed that I should come into Reading and meet with the one and only business manager for what appears to be the Berkshire area.
This is an account of two experiences in two different banks on the same morning.