Corporate development blog

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#wellbeing in the workplace #leadership #performance

A recent headline “Menopause is forcing women to retire early” written in an article by Caitlin Powell on 7 December, got me thinking about this statement.

Firstly, no one forces you to retire irrelevant of the symptoms you might be suffering whether menopause related or otherwise. In fact, no one forces you to do anything as there is always an element of personal choice. Retirement might be a choice that is arrived at through discussion with an employer, due to some work-related issues, but at the end of the day, each one of us decides our own journey.


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“Interoception” is not a new concept, it was already receiving attention over 10 years ago. However, with rising numbers of people suffering from mental health illnesses, often emotion and mood related are triggered by external factors that lead to internalising negative thoughts and feelings frequently to a point of “no control.”  Consequently, “interoception” as a concept takes the stage more noticeably in the business environment.


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Nothing to do with a car!  This term “hybrid” is commonly brandished around to refer to combining working hours or days from home or some other remote location, as well as from an office. How this looks now or will look in the near future is quite clear for some companies, for others it is still in discussion. From talking with clients, it seems that the most common reasons for employees not wishing to return to working full time in the office are:


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Watching and listening to the various world leaders, no less my own, if “Boris” can be referred to as that, how important is it to work and lead your nation, your organisation, your department and most of all yourself with honesty and integrity?


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Some would say I am lucky to spend the weekend in London, enjoying the sights, the sounds, the crowds, yes crowds, art, architecture, gardens and views just to name a few things.  Sadly, I was in London for none of these reasons.  But that aside, since the return to so-called normal life, I am astounded at what has happened to customer service, the importance of the customer and all things customer related?


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Great customer service and a great customer experience is the foundation to any business.  It does not matter whether you are in the frontline serving customers or not.  Any member of a team is always either serving the customer directly or serving someone who is serving the customer.  The Ritz-Carlton company motto perfectly sums this up “We are ladies and gentlemen, serving ladies and gentlemen.”  In other words


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Tackle back to office anxiety

This month’s blog is focused on the return to the office working environment and how you might be feeling about going out and about after the long period of social distancing, working from home and generally controlled contact on public transport and in crowded places.



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According to almost one million people (976,000) in the UK are suffering from work-related stress that is making them ill, resulting in sick leave and absenteeism.  It is estimated that 12 million working days are lost each year in the UK due to stress-related illness.  



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On the 8th March to celebrate International Women’s day it is appropriate to give credit to the many female Heads of State, CEO’s, Founders, Mothers and Grandmothers.  How interesting that the world has a strong representation of female leaders, 22 countries in total including New Zealand, Denmark, Bangladesh, Lithuania, Taiwan and Norway are all led by inspirational women.  This is quite a sizeable representation of women in top leadership positions, some in countries that are culturally showing more masculine than feminine qualities according to the Hofstede model of Intercultural sensitivity.